The Company has a responsibility to deliver the Product on time and meet the Customer’s requirements stated in the order. If the Company fails to fulfill any of these obligations, the Customer has the right to receive a partial or full refund as stated in our Money Back Guarantee
Interpretation of Our Terms:
“In this paragraph, the terms “”Consumer/Customer””, “”You””, or “”Yours”” refer to anyone who uses this Website to submit, bid, execute an order, upload information, and make payments. The terms “”Company””, “”We””, or “”Our”” refer to the do-my-exam.com Website operated by Velar Inc.
The “”Messaging System”” is the software that allows communication between the Customer and the Writer or Support Team. An “”Order”” is a written request submitted electronically on the Website, including the work and requirements of the Customer. The “”Order Status”” shows the order’s progress and the work’s current stage. The “”Writing Service”” is provided by the Company and its Experts, following the Customer’s strict requirements and within a specified time frame. “”To deliver Writing Service”” means to create, write, or produce a completed assignment for a fee. A “”Product”” is the result of the Writing Service, delivered as original content in a digital document for research purposes only. It is not intended for submission to educational institutions. A “”Product Revision”” is a request for editing the final version of the Product based on the initial Order requirements.
The “”Quality Assurance Department”” is responsible for evaluating and protecting the quality of the Company’s Products and Writing Services. The “”Support Team”” is responsible for coordinating and assisting with Orders and Writing Services. An “”Expert”” is a freelancer engaged by the Company to provide Writing Services to the Customer. The “”Balance”” refers to the Customer’s personal account within the Company, where funds can be added to compensate for the price of the Orders. The “”Affiliate Program”” is a program that rewards regular Customers with Credits on their personal balance for bringing in new Clients to the Website. The Company determines the commission rates for the program, and can be changed at its discretion.”
Order Placing and Registration
“You must complete the order form in the application to place an order. We only provide writing services upon request. The order form will specify the work details, order requirements, and delivery terms. When filling out the form, you must provide accurate and complete information in each section.
You must register with your email and password, or you can use your Facebook or Gmail account to sign in. If you encounter any issues with creating your account, please get in touch with our support team. If any of your contact details change, you must update your profile or inform Support.
If we find multiple accounts, they will be merged with your original account from your first purchase.”
Order Payment and Discounts
“By placing an Order, you agree to pay for the Writing Service the Company provides. The Company will only begin processing your order once payment for the Writing Service has been made and authorized. Sometimes, the Company may require you to send a photo of the credit card you used for payment, with the cardholder’s name and last four numbers visible. The payment for the Product will be calculated based on the Company’s Pricing and must be paid in advance, as stated in the Order form, once the scope of work has been determined. The Company is not responsible for delivering the Product until full payment has been made and authorized.
Orders can be paid with credits from your Personal Balance. The Company can offer discount and bonus programs to Customers at its discretion using discount codes. If the code is not provided in the Order form, the discount will not be applied to that particular order.
The Company ensures that all Customers have equal access to discount and bonus program information.
After evaluating your order, the Company may request additional payment or time to fulfill your requirements, as the amount of work needed can only be determined after a manual review. The Expert will determine the final price after the review, and you can choose to agree or refuse the new Order parameters and total. If you wish to stop working with the Company, a refund will be processed according to the Money Back Guarantee Policy. When placing Orders and making payments, you can use only Visa, Mastercard, or AmEx to recharge your Personal Balance.
If you receive a partial or full payment reimbursement, you can either follow the Money Back Guarantee Policy or transfer the funds to your Personal Account. Payments are accepted in USD, and if you pay with a different currency, your bank will convert the amount according to the exchange rate at the time of the transaction. For orders with deadlines within 12-24 hours, resources must be provided within 30 minutes of placing the order. For orders due within 24-72 hours, there is a 1-hour deadline for resource submission.
For orders with a deadline of 72+ hours, resources must be received a day in advance. If the Customer fails to provide materials within the specified deadline, additional payment and time will be required to complete the order. Customers are encouraged to communicate with the Expert using the Messaging System or contact Support for information. Customers can track the progress of their order through their personal account and can contact Support for updates on the status. Customers can choose a Preferred Expert to work on their order, but there is no guarantee of availability.
In such cases, the Company will assign the best available Expert. The cost of the Preferred Expert Option will be refunded to the Customer’s Credit Balance.”
“The Company is responsible for delivering the Writing Service and meeting the deadline stated in the order. It is the Customer’s responsibility to ensure that delivery channels are available once the Company has provided the Writing Service. The Company cannot be held accountable for an incorrect email address provided by the Customer, spam filters, internet disruptions, or failure by the Customer to provide communication channels beyond the control of the Company.
The Customer is encouraged to seek Support for assistance with Order delivery. The Customer is responsible for downloading the Writing Service promptly upon completion by the Company. Orders are delivered through our in-app service and can be accessed through the Completed Orders tab.
Once the Company has delivered the order, the Customer will receive a notification in their in-App and an email with a download link. If no revision is requested within eight days of the deadline, funds will be automatically released, ensuring protection for our Experts. Please review each order carefully before submitting it. Once the Expert receives the full agreed-upon payment, the Product is considered complete, and no Refund will be provided.”
“The Company offers free amendments to ensure the quality of the Product and satisfy the Customer. To request a free revision, the Customer must submit a written request within 14 days of delivery or 30 days for larger assignments.
If the deadline is missed, the Customer can pay for a revision or choose to order Editing. The Quality Assurance Department may offer a free revision after the deadline in certain cases. However, if the revision instructions go against the initial Order instructions, the request may be declined and the Customer may be asked to pay for the changes or order
Editing. The Quality Assurance Department also has the right to decline or limit multiple revision requests if the Customer’s behavior is deemed exploitative or unreasonable. If the request meets all the requirements in the Terms and Conditions, the Company will revise the Product for free.”
The Use of Products
“By making a payment for an Order, you acknowledge that it is intended for personal use only, and the amount you pay reflects the time and effort put into conducting research and writing related to your order, as well as the necessary maintenance and administration for the delivery of writing services. You are prohibited from reproducing, modifying, distributing, or displaying the Product in any way on the internet or in a hard copy format beyond what is reasonably necessary for personal use. The experts who work for our company transfer ownership of all delivered Products to the Company, and we retain full copyright privileges for the Products we provide.
All Products are provided as examples for research purposes or as samples of academic writing. The Company retains all intellectual property rights and copyright for the Products. These Products should not be directly submitted, either in whole or in part, under the Customer’s name to educational institutions as part of degree requirements. If a Product is used in a customer’s writing, it must be properly cited.”
“The Company has a strict policy against plagiarism, academic dishonesty, and fraud. We are not responsible for any unethical or illegal use of our products and website content. We also comply with all copyright laws. If customers engage in any opposing activities, it is their own responsibility as they have broken our terms and conditions. Regarding links on do-my-exam.com, we do not endorse or guarantee that the content of these links complies with our terms and conditions. We are not responsible for any content from these links.
By visiting these links, you assume the risk as outlined in the user agreement form. For security and privacy, please refer to our privacy statement for more information about our practices and policies regarding the collection, storage, and use of client and online guests’ information.
“By submitting your order or payment, you acknowledge and agree to the following terms and statements: Our writing services and products are intended for research, reference, or learning purposes to help with academic writing using specific referencing styles like APA, MLA, Chicago, Harvard, etc. Any information or ideas used from our written works must be properly cited if referenced later. All consumers understand that our writing services require payment for the time and effort put into gathering, organizing, correcting,
Editing, and delivering the final Product. Payment also helps maintain our Website for educational use. Except for a small number of personal and educational copies, the distribution, publication, transmission, modification, display, or creation of derivative works from the final product is prohibited without written consent. The Company holds all authorship rights and ownership of products created by our freelance experts. Consumers agree to destroy the delivered products after they have served their research or reference purposes and not make redistributive copies or use our works without consent or proper citation.
By placing an order, you agree to receive promotional information from the Company and can manage your preferences in your profile. We make no warranties or representations regarding our Website or materials, including any implied warranties of merchantability, suitability for a specific purpose, or infringement. We do not guarantee error-free operation and are not responsible for any consequences of errors on our Website. Consumers are responsible for verifying the accuracy, usefulness, or completeness of any content related to our writing services and should seek professional opinions before using them.”
Limitation of liability
“By agreeing to the terms and conditions stated above, you acknowledge that you will not hold any other consumers, the Company, its employees, shareholders, agents, officers, directors, representatives, promotion, affiliates, subsidiaries, advertising, fulfillment agencies, or any other third-party providers or information/data sources and legal advisors responsible for any losses, damages, rights, actions, and claims that result from or are related to our Company.
This includes any issues with telephone, hardware or software, electronic, internet, email, network, computer malfunctions, difficulties or failures, unclear, failed, delayed, or incomplete computer communications and transmissions, any conditions beyond the Company’s control that cause delays, disruptions, or corruption of orders or products, injuries, losses, or damages resulting from the use of our services, and any typographical errors or printing mistakes in our materials associated with our services.
In addition, you also agree not to hold our Company and its affiliates responsible for any claims, demands, or suits, including attorney’s fees, made by third parties in relation to or arising from the use of our services, your breach or violation of these terms and conditions, the violation of rights of any third party by you, or any other personal act of omission committed by you. The Company will not be held responsible or liable for any direct, indirect, punitive, incidental, consequential, or special damages related to the use of this Website and its provided information.
However, it is important to note that some states and jurisdictions may not allow the limitation or exclusion of liability for certain damages. We reserve the right to terminate your access to our services, even if you have already paid, if the information you provided during registration contains false or misleading information, if you fail to cooperate during the ordering process, or if we suspect your involvement in fraudulent activities. Engaging in actions that harm our server or our customers, such as spamming, transmitting malware, viruses, Trojan horses, or linking sites and files that distribute them, is strictly prohibited and will result in automatic account termination.
We may also terminate your account without prior notice and forfeit any fees if you breach the terms of this agreement. Our Company will determine what constitutes a violation of this agreement. You, as the consumer, acknowledge and agree that the Company may change these terms and conditions without prior warning. It is highly recommended that all consumers regularly review these terms and conditions to check for any updates.”